One of the most challenging tasks a consumer has is finding a qualified auto repair business you trust, both for a fair price and reliable, guaranteed work. Finding a trustworthy auto repair business is especially challenging for anyone with limited mechanical knowledge about automobiles. Until recently, I have always repaired my vehicles, from engine rebuild to oil changes. Declining health has made it necessitated that I find an auto repair shop. My truck had an oil leak that required replacing the oil pan gasket and the timing cover. I had it repaired at a shop, but when I got the truck back and drove it 100 miles, I discovered they did not fix the leak. In the interim, while considering what to do about the leak, my truck quit running. I search the internet, and after reading reviews, a lot of for several repair shops, I decided to take my truck to Lakeview Automotive because they had great reviews. They discovered the reason the truck stop running was because of a wiring failure. As you have read in other reviews, they performed a 30 point inspection, and of course, told me about the oil leak. I agreed to the repair because it was reasonably priced and included a 36-month 36,000-mile warranty. After getting my truck back and driving it for 150 miles, I discovered that it was still leaking. I took the truck back to Lakeview, and after an inspection, they agreed the repair had failed. Without any hassle or excuse, they repaired the truck again, and this time there is no leak. They also replaced at no charge a bent crankshaft pulley, which they had not noticed before. In addition, they offered to deliver the truck to my residence as a courtesy, but I say I would pick it up. Their reputation speaks for itself by the way they treated me. When I need an auto repair, you know where I’ll go.
Thank you so much Harry for taking the time to write a review of your experience with our company. We apologize there was a problem and appreciate your patience! Thank you for your kind words and allowing us to take care of you! We appreciate you very much!
- Lakeview Automotive Inc.