Moore Auto Repair

Faced with the major repair of replacing the entire engine in my Mini Cooper, I feared the worst. However, Tony and Lakeview Automotive made the best of a bad situation. After assessing the damage, they located a replacement engine and immediately gave me an accurate quotation of the complete repair costs. I was provided a car to use and the repairs were made and did not exceed the quoted price. I can say that, without doubt, Lakeview Automotive can be trusted to professionally take care of any and all of your automotive repairs and I will use them in the future.

Although they were able to fix my vehicle in a timely manner, they charged me an unnecessary diagnostic fee, way over charged me for the parts needed and then got a bit of an attitude with me when I asked why it was so expensive and began to talk it over with them. They even asked me why I couldn't afford to pay it and other personal questions that had nothing to do with why they were charging such a ridiculous amount! I will not be going back there ever again!

Tony Burns and his staff are welcoming and trustworthy. For those of us that aren't mechanically-inclined, we hate having work done to our cars, because we never know if the work the mechanic tells us needs to be done, is what HAS to be done, or if they are simply up-charging us. I believe and trust Tony to only repair what needs to be repaired and to do quality work in the process. Thanks for making this experience smooth and stress-free!

Appointment began on time and work finished in appropriate amount of time.

Tony and the crew at Lakeview Automotive are experienced and can normally figure out what's happened with your vehicle. Foreign or American, we've taken our vehicles here for years. They do a full vehicle inspection every oil change and advise areas that are nearing attention on a 1-10 scale. Very helpful.

They are always very friendly and accommodating. What I really like is that they provide a printed summary of what’s going on with your vehicle, with a long list of different parts and a rating of what kind of shape they’re in, and they always explain if there are potential issues and what needs to be done, and when. I am not a mechanic but I sure want to know what’s going on with my vehicle and the crew at Lakeview are happy to keep me informed. There are also promotional coupons available, and points can be accumulated from money spent to gain more coupons. Just don’t forget to check before the transaction! Their prices seem reasonable too. It’s possible to get a loaner car too while they work on your car. Lots of extras you don’t often find elsewhere.

Bought an older Focus for my son as his first car, had trouble with the manual going into 1st and second gear - Lakeview fixed it quickly, and at a very reasonable price. Great follow up, explanation, and customer service from Gary.

Excellent quality service and communication. Reasonable pricing and definitely glad to support a local shop.

I brought my BMW in for a A/C Diagnostics and when i got my car back, Radiator Fluid went everywhere in the driveway. I tried tightening the cap and filling it back up. Now it just leaks everywhere and it was fine before I took my BMW to Lakeview. Although the shop owner did everything he could to make things right and I have highly respect for his understanding and respectfulness and his kindness. I would recommend this shop for good services.

Amazing customer service! I've trusted them for years.